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I have a fitness tracker, but it's not a Fitbit - can I use it with CARROT?
I linked my Fitbit, but CARROT doesn’t appear to be receiving steps data from Fitbit – how can I make sure I’m receiving credit for Fitbit steps?
Can I adjust my daily goal?
CARROT is not counting my steps - what can I do?
If I choose to use a Fitbit, what do I need to know?
I'm not seeing my steps data on the activity screen - what should I do?
I have an Android but am getting zero steps (or no steps or not receiving credit for all my steps) – what should I do? Or, what should I do if it says “ERROR” where my steps goal should be displayed?
I have an iPhone and am getting an Apple Health error message ("HealthKit Error Code: 3"). What should I do?
The CARROT app on my iPhone crashes or doesn't launch when I attempt to open it - how can I fix this?
Can I still receive credit for the steps I take while my phone is offline, such as in airplane mode? I'm still having issues that aren't addressed here - how can I contact CARROT?