CARROT Search and FAQ
No results found
Most Popular Articles
CARROT is not counting my steps - what can I do?
Can I adjust my daily goal?
I linked my Fitbit, but CARROT doesn’t appear to be receiving steps data from Fitbit – how can I make sure I’m receiving credit for Fitbit steps?
I have an Android phone and use Garmin fitness tracker – can I connect with GoogleFit to share my Garmin’s steps data on CARROT?
I have a fitness tracker, but it's not a Fitbit - can I use it with CARROT?
I'm not seeing my steps data on the activity screen - what should I do?
I have an iPhone and am getting an Apple Health error message ("HealthKit Error Code: 3"). What should I do?
How can I share the steps data from Samsung Health with CARROT?
Can I still receive credit for the steps I take while my phone is offline, such as in airplane mode?
The CARROT app on my iPhone crashes or app freezes or app freezing or doesn't launch when I attempt to open it - how can I fix this?