How to redeem your Prepaid Visa/Mastercard

How to redeem your Prepaid Visa/Mastercard

Brian B. - 

How Do I Set Up My Prepaid Visa?

1. Click the Redemption Link located in your Prepaid Visa Reward email.

2. Choose whether you would like to redeem for a Virtual Card or a Physical Card (if option is available)

3. On the following page, you will be asked to enter: First Name, Last Name and Address. This information will be associated with your account for online purchases as well as security. Should you encounter an issue with the redemption link, you can also redeem the "Digital Token" directly at

PLEASE NOTE: When choosing the Physical Card, there is a shipping and handling fee of USD $3.00 that applies

4. Click Submit to complete your redemption.

If a Virtual Visa Card was selected, the card details will be ready for immediate use online or over the phone anywhere Visa Debit is accepted.

If a Physical Visa Card was selected, you should receive your card within 7-10 business days if shipping to the United States and 10-14 business days when shipping to Canada. Please refer to the confirmation page during redemption for cards shipped outside of the United States and Canada as those shipping times will vary.

If you still need assistance, feel free to contact our Visa vendor, Davinci Pay, via the "Contact Us" link at or by phone as follows:

United States 877-325-8444
Europe and the UK 44-2035142425
Japan 81-3-6890-8680
Australia 61-2-8046-6576
South Africa 27-21-300-9878